

Sign in to your account on the MER mobile app, ‘MER PCC’.Locate the desired conference and navigate to the “Cancel?” column.Once signed in, open the drop-down menu at the top right of your screen by clicking “Signed In”.Sign in to your account on MER’s website – mer.org.To cancel your conference registration through the MER website or mobile app, ‘MER PCC’, follow the instructions below: Cancellations will not be accepted beginning seven (7) days prior to the conference start date.MER credits applied toward a conference registration and subsequently cancelled are refundable as an MER credit.MER credits are easy to use, never expire, and may be applied toward any future conference.After seven (7) days from the date of purchase, you may cancel and receive the entire registration fee as an MER credit within your profile.Within seven (7) days of your purchase, you may cancel and receive a refund of the registration fee minus a non-refundable, third-party processing fee of $50.If you need materials for a conference that occurred more than one (1) year ago, please contact our friendly team for assistance at 1-80. Conference slides are available for one (1) year after the conference ends please note that you must verify your attendance through your profile on our website or app during the live conference dates to have access to conference slides. We recommend downloading the conference slides BEFORE arriving at the conference Wi-Fi may not be available in the conference room. Contact our friendly team for assistance at 1-80. NOTE: if you do not recall your password or if you have any issues logging in, please do not create a new profile. (2) MER WEBSITE – log into your profile at mer.org. NOTE: do not create a new username/password for the app – please use your existing profile (1) MER APP – ‘MER PCC’ – You can download the app, ‘MER PCC’, for free. We offer two ways to access your conference materials and live stream links: Conference materials, including the presentation slides, may be viewed and downloaded beginning three (3) days prior to the start of a conference and for one (1) year after the end of the conference.
